Monday, February 13, 2012

People and organizations share some key information concepts that need to be tracked. Explain

  • Relationships. Persons may have relationships with other persons or organizations. A person may have a relationship as employee with one department and then switch to another; a customer may have a relationship as a client with one sales representative and then switch to a new sales territory or sales representative.

  • Addresses. People and organizations both have addresses;

  • Contact method. People and organizations are both contacted via email; web site URL’s, phone numbers, fax numbers; and

  • Contact information. Most companies have a need to track communications such as email, customer contact, etc.

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